Your Involvement

SPECIALISING IN NURSING & RESIDENTIAL CARE IN NOTTINGHAM

Your opinions matter to us. Wilford View values the support and input of family members, residents, their relatives/friends and staff in order to maintain a quality and effective service.

On an annual basis questionnaires/surveys are given out to all three groups to comment on the service, facilities and operation of the home. Results are then reviewed and reflected upon before an action plan is created, circulated, implemented and evaluated. All person’s involved are provided with the results and these can also be found in our corresponding newsletter and on display within the home.

Wilford View also have a ‘Friends of Wilford View’ committee which has a primary function of fundraising for our family members. However, it also plays a huge part in raising suggestions to improve the quality of care and service at Wilford View.

A suggestion box is in the reception of Wilford View for anyone who wishes to make a comment or suggestion about Wilford View’s service.